Terms and Conditions

Last updated: May 22, 2020

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://williamwhitemeats.co.uk website (the “Service”) operated by William White Meats Ltd (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Delivery

When you place an order with us and select a delivery date, please ensure somebody is available to receive your order on the selected date as due to the perishable nature of our products, orders cannot be left unattended on doorsteps unless specifically advised of in order notes, a statement of which absolves us of liability regarding the state of your goods.

Our drivers will contact you via your contact telephone number if you do not answer your doorbell however if no contact can be made, your order will be returned to our factory. Your order will then be available for collection or a further one attempt of re-delivery on a mutually agreed date.  Please note that if your order contains any highly perishable items (e.g. fresh fruit and veg boxes) and you miss delivery, the freshness of these products cannot be guaranteed at a later re-delivery date. You will be given the option of receiving the same produce at the later date of which we will be unable to guarantee the freshness of or you can pay for replacement fresh product for your re-delivery. We will be unable to provide refunds for produce that is spoiled due to customer missed delivery.

Collections

Following confirmation of your collection date via email, collections can be made from said date between 9am and 4pm from our premises in South Ockendon.

Please note that orders containing highly perishable items (e.g. fresh fruit and veg boxes) need to be collected within 1 day in order to guarantee freshness. We are unable to guarantee the freshness of collections of certain items if collection is made after the selected date. We reserve the right to dispose of your order if uncollected 1 week after the selected delivery date and will be unable to refund in this case.

Quick collections for orders placed before 10am can be collected on the same day between 12pm and 4pm. Quick collections must be confirmed with us via email or phone to ensure stock availability.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of William White Meats Ltd and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by William White Meats Ltd.

William White Meats Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that William White Meats Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.